Biesse Group guarantees parts and service following production slowdown3 April 2020
Reacting to government measures aimed at tackling the coronavirus outbreak, Biesse Group has guaranteed to continue its full range of after sales support and spare parts shipment.
“We are working in synergy with our 39 subsidiaries to guarantee business continuity for our customers, assisting them with spare parts and services, as well as with remote assistance and operations at the customer's site, in full compliance with local laws,” said stated Federico Broccoli, subsidiaries division director.
“Encouraged by a significant portfolio of orders, we are facing these weeks of emergency with confidence and with a deep sense of responsibility. Furthermore, the machines that continue to be produced by our manufacturing sites and the technology available at our hubs in Italy, North America, Australia, Malaysia and India, ensure a supply that is more than sufficient to meet the demands of Biesse and Intermac customers around the world and to respond to their technology needs during this time. Thanks to this strategic reserve, we are able to face the necessary slowdown with no cause for concern,”
The Group is also taking solid steps to contribute to the fight against the coronavirus by announcing a €100,000 donation to support San Salvatore Hospital in Pesaro, Italy. The Group launched ‘LET’S DO MORE’, a fund-raiser that will purchase new equipment for the hospital, to provide real help for the local population during this difficult emergency.